We rate practices, not people. Our 36-month window focuses on recent, verifiable behavior. Providers receive notice and a right of reply before publication or tier changes. While individual providers may be named in listings, names are included only to link the practices being evaluated to the responsible provider—we do not make personal judgements.
Evidence we accept (strongest → weakest)
- Primary documents: redacted evaluation letters, monitoring recommendations, SI correspondence.
- Corroborated testimonies: two or more independent reports describing the same practice.
- Public records: court filings, consent orders, published policies, on-record remarks.
- Expert statements: named SMEs with disclosed conflicts.
Submitters must verify identity to Aeromedical Compass (kept private). We redact names/PHI and standardize submissions before review.
Scoring & Tiers
We compute a simple score from verified inputs. Positive practices can offset points.
- Each corroborated report = +1
- Each primary document = +2
- Each confirmed public record = +3
- Each positive practice = −1 (min 0)
Compass tiers:
- Trusted — consistent positive evidence
- Preferred — generally positive with supportive evidence
- Watch — emerging pattern; continue monitoring
- Under Review — significant concerns with right-of-reply in progress
Positive Practices
- Honors/accepts second opinions when clinically appropriate
- Transparent fees and written policies
- Evidence-based, time-limited monitoring recommendations
Right of Reply, Updates & Appeals
- Shared information: Right of Reply notices include the submitter’s practice description exactly as written (with PHI redacted), along with the context, payment details, and date range provided in the submission.
- Notice period: 7 business days before first publication; 48 hours before any tier update.
- Change log: Each profile shows dated reasons for changes.
- Appeals: Providers may submit evidence for re-review; we publish provider statements alongside listings.
Privacy & Redaction
- Remove names, MRNs, addresses, and any PHI before uploading.
- We may reject or delete submissions that include PHI or unredacted sensitive details.
Legal note: This directory is a good-faith consumer resource. It is not medical or legal advice and should not be used to harass or defame any individual. See our Terms for submissions and verification policies.